CAR-T SFDC IT Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Job Description:

Are you having a first experience in SFDC, and having a passion for digital health solutions, enabling personalized treatment? Johnson & Johnson is recruiting a CAR-T SFDC IT Analyst, located in Europe.

The EMEA Advanced Therapies Product Group is recruiting a CAR-T SFDC IT Analyst. This role is responsible for translating the business needs into design specifications and user stories for the SFDC Health Cloud instance of the regional CAR-T digital platform. The analyst will provide an optimal solution design and will follow-up on the delivery within the squad.

Our CAR-T digital platform combines multiple off-the-shelf and custom-built solutions to deliver a reliable and streamlined commercial experience for our customers across the patient & cell journey. The platform is being rolled out throughout Europe and needs to support compliance to various requirements and support different delivery models.

Key Responsibilities:

• Understand user needs and translate them into detailed requirements for the SFDC Health Cloud solution squad
• Collaborate across teams to build use cases; write, manage, and clarify user stories, visualization, and process flows. Drive and improve user experience.
• Work with cross-functional teams to solve complex challenges and ensure platform meets business needs.
• Communicate with different stakeholders at different levels in the organization, follow-up on the user stories with the developers and testers and manage dependencies with relevant squads
• Support the creation of test scripts and participate in User Acceptance Testing as needed
• Apply compliance requirements within scope of responsibility, ensure SDLC documentation, system configuration and compliance activities are up to date as required.

Qualifications

Education:

• Master’s or bachelor’s degree and a minimum of 2 years of experience in the world of technology

Experience and Skills:

Required:

• SFDC experience is required. Knowledge of SFDC Health Cloud is an asset.
• Hands on knowledge in enhancing business processes with a focus on user experience
• Strong problem-solving skills with ability to accurately analyze situations and design solution proposals
• Ability to work independently while staying aligned with team’s objectives. Excellent teamwork and collaboration in cross-functional teams
• End-to-end thinking and curiosity about the big picture
• Passionate to stay up to date with current trends, best practices and new technologies

Preferred:

• SFDC certifications
• Knowledge of system integration technologies (especially API)
• Experience in Life Sciences or another regulated industry
• Knowledge of Cell and/or Gene Therapy technologies is a nice-to-have

Other:

• Good communicator in English (written and spoken)
• Up to 10% travel