Hiring Process
Time to Answer
2 open days
Process
1 Phone Call
1 Onsite Interview
Days to get an Offer
4 Days after Interview
Overview
Business Analyst with at least 6 years of relevant experience and a Bachelor’s or Master’s degree. The ideal candidate will have strong functional knowledge of Cash Management and/or SWIFT, along with proven expertise in requirements management, incident communication, and workflow process optimization. In this role, you will be responsible for the elicitation, analysis, and documentation of business, stakeholder, solution, and transition requirements. You will play a critical role in communicating Cash Management incidents to client services and business units, ensuring transparency and responsiveness during both technical and functional crises.
Job Responsibilities
- Responsible for elicitation, analysis, and documentation of business, stakeholder, solution, and transition requirements.
- Ensure timely communication of Cash Management (CMCC Business Incident Communication) incidents to client services and business units.
- Participate in various calls for technical and functional crises to ensure regular and comprehensible communication for the business.
- Responsible for producing a single, centralized, and business-oriented communication for the CMCC by sending alert emails and/or hosting conference calls in English and French.
- Ensure Problem Management activity for the Swift, Cash Management, and Payments perimeters, including organizing post-incident reviews with the Products, IT, and Production teams to determine root causes, identify problems, and define remedial action plans.
- Write the Business Incident Report for business lines and ensure the production and facilitation of monthly production quality monitoring committees for the SWIFT or FRB Payments scope.
- Serve as a guarantor of effective monitoring of all incidents and action plans aimed at improving production reliability.
- Participate in the development of KPIs to monitor the quality of all Cash Management production (across all entities) and the effectiveness of remediation plans.
- Participate in workshops as part of various ITG Cash Management reliability/remediation programs aimed at improving the resilience of IT assets and infrastructure.
- Work closely with product owners, architects, and other subject matter experts to understand business and technology strategies, develop domain knowledge, identify high-level requirements, and foster reuse and continuity of that knowledge across all projects enabling the program.
- Serve as a liaison to the business community.
Must Have Skills
- At least 6 years of relevant experience.
- Bachelor's or Master's degree.
- Functional knowledge of Cash Management and/or SWIFT.
- Strong expertise in MS Office.
- Good understanding of IT and testing.
- Experience with requirements management.
- Good understanding of workflow processes.
- Ability to define relevant performance indicators.
- Ability to analyze and structure information.
- Ability to facilitate meetings.
- Ability to develop and adapt processes.
- Ability to synthesize and simplify information.
- Ability to collaborate effectively.
- Ability to communicate clearly both orally and in writing.
- Strong written and spoken communication skills in French and English.
Nice to have
- Customer oriented
- Analytical mind – conceptual thinking
- Structured approach
- Problem-solver
- Quality-minded with an eye for detail
- Goal-oriented
- Open to change
What's great in the job?
- Great team of smart people, in a friendly and open culture
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Work at yechte
We are an independent digital consultancy with ambitious goals and a global presence. We support a diverse range of companies, building digital teams and delivering innovative digital solutions. Our multicultural and diverse workforce, comprised of ‘Global Citizens’, reflects this inclusivity.
We care about work-life balance and meeting the expectation of a growing team, investing in people because they are our greatest asset. Our consistent growth is a testament to this commitment.
Come work at yechte, a company on the rise, offering excellent benefits, opportunities for personal development, and the chance to learn from accomplished leaders. We are always looking for exceptional professionals to join our team.
What We Offer
Each employee has a chance to see the impact of his work. You work on real digital projects and make tangible contributions to the company. We want to provide to each individual personal, professional and social growth.
Attractive Benefits
We care about your comfort. At yechte we offer cost-effective and eco-friendly mobility plans, food allowances, and comprehensive healthcare support, enhancing employee satisfaction.
Personal Development
We care about your growth. At yechte we offer to boost your personal growth through tailored IT trainings and certifications, fostering a culture of agility and tech-driven expertise.
Flexibility
We care about your wellbeing. At yechte we offer flexi-hours and hybrid home/office work arrangements, enhancing employee work-life balance and productivity.