Restoring Brussels' most fabulous address
Nestled on Rue Royale in Notre Dame aux Neiges, this Belle Époque jewel, sculpted by Henri van Dievoet, has stood as a proud witness to the epochs and events that shaped Brussels. Now, the fabled Grand Hotel Astoria will re-emerge as Corinthia Brussels later in 2024, a beacon of elegance and luxury in the heart of the Belgian capital.
Following a meticulous restoration, Corinthia Brussels will marry the classical elegance of its storied past with sophisticated modern facilities including 126 rooms and suites, a gastronomic restaurant and brasserie, and 1000 square metres of wellness. Catering to discerning locals and luxury travellers, Corinthia Brussels will harmonise heritage with an avant-garde attitude.
Join us to be part of the pre-opening team for a truly unique project in Brussels, developing Brussels’ most fabulous address.
The Corinthia Grand Hotel Astoria Brussels is looking for its Assistant Executive Housekeeper.
Reporting to the Executive Housekeeper, you will assist in the daily coordination and supervision of the Housekeeping department, including guest rooms, linen services, and public areas. You will be responsible for upholding the cleanliness and service standards of a luxury hotel, while integrating technological tools (including Knowcross) and mechanized systems (such as automated conveyors) to optimize operational efficiency.
RESPONSABILITIES:
- Contribute to the operational management of the Housekeeping department (guest rooms, laundry, public areas).
- Supervise, train, and motivate the team (room attendants, floor supervisors, laundry staff, etc.).
- Schedule tasks and room assignments using the Knowcross software (room management, task tracking, maintenance, lost & found).
- Ensure effective communication between Housekeeping, Front Office, Engineering, and Lost & Found departments.
- Manage the automated conveyor system for linen transportation, ensuring smooth operation in collaboration with technical support.
- Inspect room cleanliness, public areas, linen quality, and service standards.
- Ensure compliance with hygiene, safety, and brand standards.
- Assist in managing inventories of guest amenities, linen, and equipment.
- Proactively suggest improvements for process efficiency and service digitalization.
YOUR PROFILE :
- Proven experience (minimum 2 to 3 years) in a similar role, preferably in a high-end or luxury hotel environment.
- Proficient in Knowcross (or equivalent systems such as Opera, HotSOS).
- Experience working with automated conveyor systems or mechanized housekeeping environments is a strong asset.
- Strong organizational, leadership, and team management skills.
- Fluent in French and English, both spoken and written.
- Solid computer skills (Excel, email, PMS/housekeeping software).
- Detail-oriented, reliable, with a strong sense of teamwork and guest service focus.
WE OFFER
- A prestigious working environment at Brussels’ first luxury palace hotel.
- A dynamic and supportive team.
- Opportunities for professional growth and career development.