Angular Frontend Support Engineer

Company Description

We are Netcompany, a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.

Job Description

Are you ready to discover the role of an Angular Frontend Support Engineer in Netcompany? 
As an Angular Frontend Support Engineer you will:

• Log, categorize, prioritize, and resolve incidents, requests, problems, and changes
• Troubleshoot issues, respond to user queries, and identify root causes
• Escalate tickets when necessary and ensure first-level resolution whenever possible
• Maintain service availability through end-to-end system monitoring and capacity control
• Ensure security standards are upheld and maintained
• Support continuous deployment processes (Acceptance & Production)
• Contribute to service and infrastructure enhancements
• Create user guides, SOPs, and knowledge base content
• Write automation scripts and explore new technologies to optimize support workflows
• Participate in projects that improve operational efficiency and user experience

Qualifications

What would make you a fit for the role: 

• Excellent verbal and written communication skills in English
• Solid experience in Agile environments using tools like Git, Maven, Eclipse, JIRA, Bamboo, Fisheye, Crucible, and Confluence
• Strong front-end development skills with TypeScript, Angular 6+, Web Components, Service Workers, HTML5, Node.js, and NPM
• Proficiency in XML/JSON manipulation and JavaScript ES6+
• Extensive back-end experience with JEE technologies including JAX-WS, JAX-RS, JMS, EJB, AOP, JPA2, Servlets, and JSR303
• Good knowledge of relational databases (Oracle) and search engines such as Solr and/or Elasticsearch
• Experience in web service integration (REST, SOAP) and workflow system architecture
• Ability to adapt and integrate into international, multicultural teams

Additional Information

Being a part of the Netcompany-Ιntrasoft team, you will be provided with:

• The opportunity to work in a modern environment.
• A competitive compensation & benefits package
• Hospitalization plan
• Hybrid working model
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to being part of a diverse environment and having the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany - Intrasoft Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market. Whether you're collaborating with clients on their premises or harnessing the power of cutting-edge technologies at our own facilities, you'll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.

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